An organization in the Non-Banking Financial Corporation (NBFC) sector adopted a data maturity model to optimize processes associated with the sales and customer lifecycle.
This case study discusses how the Data Maturity Model helped the customer to gain a methodology to measure, monitor and direct the state of their data to move towards the next maturity level with Nitor Infotech’s strategy & consulting services.
Case study Highlights:
Their challenge: Need to enhance decision making in customer life cycle by leveraging customer data
Our Solution: Understand gaps using our data maturity model and create a roadmap for data management and analytical services for around 2 years
The Impact: Provided a proven methodology to monitor and direct the state of the Data program and identified priority KPIs
Download our case study now to read more about:
- Client background
- Customer objectives
- Business needs
- Nitor Infotech approach
- Our detailed assessment plan
- How we travelled this journey
- Benefits achieved
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