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Fireside Chat: Customer Satisfaction with a PE Mindset

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June 9, 2025

Nitor Infotech’s ‘The Programmer’s Lab’ is a Thought Leadership Podcast series, wherein our guests with decades of rich experience in the software industry share their insights into the marvels of tech.
Our first podcast features Nitor Infotech’s Vice President (Project and Delivery Unit), Abhijeet Shah as the guest of honor.

Abhijeet is a dynamic thought leader with over two decades of experience in software product development. He has led software engineers in the context of value-driven, future-forward deliverables to multiple customers around the world.

In this podcast, Abhijeet discusses the need for a product engineering mindset to attain constant customer satisfaction. He is of the view that continued customer satisfaction can certainly become a reality through incremental deep thought about a customer’s customer.

Tune in and share it with your podcast enthusiast friends!

Speaker Details:

Abhijeet Shah, Vice President - Delivery

Abhijeet brings 24 years of diverse technological experience in the software development industry. He has worked for outsourced product develo... Read More

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As an Ascendion company, Nitor Infotech is a leading ISV-preferred partner for modern IT software product development. We deliver forward-thinking Gen-AI powered services and solutions for the web, Cloud, data, and devices. We prioritize a consulting-driven value engineering approach that makes us an agile and trusted partner for organizations driving digital transformation.

Guided by a strategic approach to digitalization, we develop and deploy impactful business solutions through innovative, flexible, and tailored digital innovations.

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