What is Business Process Automation?

You sit down at your desk, caught completing important, tedious tasks that require nearly no mind function on your part. Your squad appears unmotivated, and your organization boom goes slower than you’d hoped.

Seeking a better solution to get those soul-sucking obligations done, you stumble upon the term “Business Process Automation (BPA)”. It sounds precise and seems like it is likely the solution to your problems. But you aren’t sure if it’s proper for you.

So, what’s Business Process Automation?

Automation is a very common word that everybody is aware of! In the present time, we take the help of machines for performing several tasks rather than humans.

The use of advanced technology to complete business processes involving less human interference is termed as business process automation. A business process is usually a set of activities that are used to attain a particular organizational goal like developing a product or acquiring new customers. Business Process Automation takes advantage of several advanced technologies which include process intelligence capabilities, advanced technology, and cloud platforms. Two popular applications of BPA capabilities are human capital management systems and Enterprise Resource Planning (ERP) software!

With BPA, reliance on human involvement by automating a range of mundane tasks can be minimized by the organizations. As organizations grow, there is an ever-expanding group of people, departments, teams, and tasks to correlate. As compared to a simple task management platform, Business Process Automation helps you to generate, manage, and direct compound workflows at scale.

Why Business Process Automation?

BPA is a business process that involves the use of software and different app integrations. You can let the software take care of mundane tasks, instead of having your employees perform them! BPA can work in several ways. Here are some of them:

Customer support- In all likelihood, you may have some kind of customer support software set up if you own any kind of website. Most software allow you to automate responses to customers while some of them tend to differ in functionality. Let us take an example, if your software has problems with people who are logging in through LinkedIn and that is the major issue for 90% of the people, you can just send out an automated response to messages that mention LinkedIn, letting them know that the problem is a common one and will be resolved at the earliest!

Approval management- Suppose you are working on the acquisition and ordering new machinery. The approval of 5 different managers is needed for the order to be completed. Without automation, you will have to look for every management member and ask for their signatures. With approval management software, you just need to click ‘start the approval process.’

Employee onboarding- Whichever industry you are in, as part of the Human Resource function, employee onboarding is a regular affair. You can let a workflow management software head the overall process rather than doing the whole thing from scratch, because it is a structured process.

You might still be thinking whether BPA is for you or not, whether you should use it in your daily life or not and I get you. There are many misconceptions about BPA and it is still a new concept for many! Your employees will be able to focus on their work if you manage to automate your business. Thus, I will be giving you a few perks of using BPA in your business life.

• BPA does away with redundancy. If you use BPA, your employees will no longer have to deal with repetitive processes. This means they will be able to focus on work that creates more value and ROI for your business.
• BPA keeps the happiness quotient in check. Employees and HR teams very well know that menial, robotic tasks are extremely not good for motivation as well as the performance of work. No one ever enjoys doing grumble work the whole day. If you adopt BPA in your business, there will be higher employee satisfaction.
• BPA minimizes human error. We all are humans and no matter how much attention we pay to our work there are chances that someone will forget something or maybe an email will be left unsent. The repercussions can be anything from minor to disastrous. But that will not be the case when you have the right software to remind you for your tasks on a daily basis.

Therefore, BPA helps you to remove any risk of human error and leads to a better product or service.

So, what is business process automation? In a nutshell: it’s the future of efficiency and effectiveness!

If you often find yourself yearning to do higher-value work or wishing your team could spend their time furthering the progress of your business, business process automation is the answer.

Don’t know where to start? Nitor Infotech can help with that! Write to us and we’ll guide you to organize, optimize, and automate your business’s systems and processes.