Digital Transformation | 23 Oct 2020 | 8 min
The business environment is persistently confronting VUCA (Volatile, Uncertain, Complex, and Ambiguous) effects and its impacts are visible on organizations. With no choice, they are compelled to adjust to this change to contend and survive in the universe of unknowns.
To conquer in this dynamic business environment, organizations must standardize and define their processes and non-linear interactions. Business process workflows must be agile enough and seamlessly automated for organizations to unlock their future growth and achieve success.
Before we speak about the reasons why you need Workflow automation, let’s consider a different possibility, when do you need it?
It is a given fact that you will consider automation for your operations to move fast, make it more efficient, and accurate. But, at what point in time do you stop and let automation take over? Below are the tell- tale signs that you need it:
And you get a feeling that these very tasks in fact can be automated. The day you realize that your tasks are repetitive, or that you have tests that run repetitively for multiple builds, that’s the day you start your search for the right workflow automation tool.
If human errors are a lot more than you can account for and you are looking for accuracy then transforming workflow integration into your business might be the best possible option for you.
If you think that running certain tests for your application takes a lot of time and would certainly be more efficient when they were not manually, then you have answered your question there and then. Also when you think that the task is simple enough to not need a manual intervention that is another reason why you will have to go the workflow automation route.
Now that you know when you need to automate, here comes the best part where I tell you how you can benefit from it. Automating your business processes can improve the experience for customers and provide great insights to you as a service provider.
Here are a few benefits of workflow automation
Workflow automation is nothing short of digital transformation. Having to spend less time doing the mundane and more time doing what matters the most so that the employees can feel their productivity rise manifold. Organizations can attain seamless blending of business processes resulting in smooth, transparent, easily configurable, standardized, and automated workflows.
Using the workflow automation tools like ‘FlowMate’ as a framework, you can have better business automation, minimization of repetitive tasks, and set up multi-step business rules. Automating your business processes ensures that you digitally overhaul the business environment, streamline organizational workflows for organizations to be tremendously efficient.
A major benefit that workflow automation bestows upon you is higher profits since your processes are optimized and your organization’s productivity increased.
Using Process Mapping you can help users gain more visibility in business operations making it more transparent.
Using ‘FlowMate’ as a workflow automation framework you can generate KPI based reports to track critical performance-based information for real-time analysis and a better understanding of business track.
Automating your decisions simply put sees that your redundant tasks are eliminated. Through the right workflow automation tool, you can improve customer experience by making intelligent operational decisions and the business processes agile. It will also allow admin users to define SLA’s using a user-friendly dashboard for timely completion of priority tasks to avoid bottlenecks.
You need to ensure that your workflow automation tool uses a robust and scalable system for seamless interaction with other systems and data exchanges.
Take a look at this video to understand the need for ‘FlowMate’ Workflow automation better.
Fig: Organizational Workflows where FlowMate is most useful
Of course this list I shared above about the areas of implementation of workflow automation can be added up with many more functioning areas of an organization. You can improve your strategic planning with workflow automation, through the actionable insights that you get through the tool. Since most of the business needs are for an organization to be stable, routine, predictable, and well defined, workflow automation will strengthen not just customer communications, but also within thos teams where all-round progress takes place.
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