Transparent Governance for Operational Efficiency

CTOs and software product engineers are striving more than ever to provide meaningful and enriching digital experiences to maintain market competitiveness. While the outlook is innovative, the business will reach its zenith with operational efficiency (OE). Needless to say, OE demands to navigate through ambiguities and disorders of varying levels. It’s advisable to have a strategic, long-term offshore engineering partner with transparent governance for optimum (release to market, budget, and managed risk) efficiency.

Pillared on customer centric delivery engagement model, Nitor delivers your world class product development services with transparent project management governance. The governance includes but not limited to the following:

  • Daily Scrum calls and weekly product demonstrations for progress checkpoints
  • Scaled Agile Implementation with multiple release trains
  • Customer Value Metrics
    • Service satisfaction for products with support ownership
    • Customer SLAs (Uptime, Response, Fixes) Actual vs Planned for products with support ownership
    • Responsiveness Index for projects with support ownership
    • Time to Market optimization
    • DevOps automation coverage
    • Cost/effort efficiency: cost per unit of work produced at offshore
    • Team Utilization: % time spent on Development, Support, DevOps/Release Management and Testing