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Reliability

 Engineering

Empowering your business through
failure-free software operations

What is

Reliability
Engineering?

With the constantly fluctuating demands of the volatile market, organizations deem it necessary for systems to interoperate. Additionally, application users are demanding more complex business solutions to meet their performance needs putting an extra burden on products leading to failure in meeting end-user expectations.

To ensure optimal performance, even under varying load conditions, your existing application must be made robust and reliable. With reliability engineering services you can ensure that your applications are always functional, performant, and available to provide an exceptional user experience.
Reliability Engineering is a set of practices which is applied throughout the product life cycle to ensure product meets the scalability and availability standards. It becomes more relevant as the product enters the scale or growth phase. This practice is applicable to various software components such as (but not limited to) Infrastructure, customer facing websites, Mobile Apps, APIs (Application Programming Interfaces), Data Engineering Pipelines, Middleware's, and external integrations.

Why

re-engineering

performance is
important for
your applications?

Reliability engineering is concerned with re-engineering your existing application to improve its performance. Every technology leader these days is concerned about the reliability of the software they own. Below are some key reliability concern areas:

Scalability

Ever-growing market and ever-increasing customer base causes software components to hit their scalability limits. There is a limit to even amount of duct taping that could be done to an already worn-out product

Availability

Excessive time spent on solving availability issues and challenges in maintaining high availability at all times for a high-scale serving product is a huge concern.

Serviceability

Software serviceability poses a huge challenge. The in-ability to diagnose issues quickly and respond fast to product failures, releases, or fixes can be a cause of concern.

Peak Performance

Lackluster performance or performance issues during peak load times although the software may be functional, results in poor customer experience.

Usability

Inability to identify the usability of a software or product pose a problem, i.e., gauging the effectiveness, efficiency, and satisfaction for an end-user.

If the business goal is to improve the capacity of the system, better the response time, ensure scalability, and increase user interaction; architects, product managers, and the infrastructure team will need to collaborate to improve ease-of-use.

The Lifecycle of Reliability Engineering

Here is a typical reliability engineering journey:

Identify Key Reliability Concern Areas

Ensure Observability is setup (using various monitoring tools)

Ensure key metrics identified with value ranges identified as Red Zone, Amber Zone and Green Zones

Lifecycle_Graph

Root Cause Analysis of the Reliability Concern Areas

Continuous Deployment & Improvement

Incremental Deployment and Testing to measure progress

Rapid prototyping of the Solution

Presenting the Solution to fix the concern area

arrow  

Identify Key Reliability Concern Areas



arrow  

Ensure Observability is setup (using various monitoring tools)



arrow  

Ensure key metrics identified with value ranges identified as Red Zone, Amber Zone and Green Zones



arrow  

Root Cause Analysis of the Reliability Concern Areas



arrow  

Presenting the Solution to fix the concern area



arrow  

Rapid prototyping of the Solution



arrow  

Incremental Deployment and Testing to measure progress



arrow  

Continuous Deployment & Improvement


Why Nitor Infotech

Nitor Infotech’s highly skilled team of engineers and developers provide great customer experience, optimize cost, reduce performance related failures, encourage customer confidence, and increase revenue through:

Automation

CI/CD, Infrastructure as a code, test automation, monitoring, alarms, and notification systems

Resilient architecture design

Cloud-native serverless architectures, event-driven architectures, monolithic to microservices, containerization

Agile & Lean Mindset

Discover, design & rapid prototype, provide an incremental release to production, optimize, improve continuously through feedback

Recommended Resources

Whitepaper

Performance testing

Modern conumers and users demand high availibilty and seamless user experience for the application sand products

Read More
Blog

Performance of
cross-platform application

In this blog we will introduce you to the measures of improving the performance of cross-platform mobile applications

Read More
Case Study

DPAX
(Distressed Passengers)

How API hotel bridged the gap between Airlines & hotels to serve distressed passengers with ease

Read More

Want to know more about Nitor Infotech’s
Reliability Engineering services?

Get in touch

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With more than 16 years of experience in handling multiple technology projects across industries, Nitor Infotech has gained strong expertise in areas of technology consulting, solutioning, and product engineering. With a team of 700+ technology experts, we help leading ISVs and Enterprises with modern-day products and top-notch services through our tech-driven approach. Digitization being our key strategy, we digitally assess their operational capabilities in order to achieve our customer's end- goals.

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